Support
Stuck on something, or found a bug? Here's how to get help.
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Common questions
I deleted something by mistake. Can I get it back?
Yes. Open the Photos app, go to Albums → Recently Deleted, and recover it there - same as any other deletion, and recoverable for the usual window.
The scan is taking a long time.
Large libraries take longer, especially on first scan. Bundles appear as soon as they're ready, so you can start reviewing before the full scan finishes. Keep the app open or check back - an interrupted scan resumes automatically.
I want to try it risk-free first.
Turn on practice mode in Settings to review bundles with no real deletions, or use your one free bundle review to get a feel for the app.
I have a purchase or billing question.
Purchases are managed through the App Store. Manage or cancel a subscription in iOS Settings → your name → Subscriptions. Reach out to us if something looks wrong.
More on how your data is handled: Privacy.